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Racist Rants: Six Rules for the Workplace

13 June 2017

A Pietermaritzburg Girls’ High School learner ranted on WhatsApp recently, using the K-word against her fellow learners. What was she thinking? Did she learn nothing from Penny Sparrow? However, this article is not about the young woman’s foolishness, parental responsibility or how the school is handling it. We are discussing racism in the workplace, and…

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Be Kind: Who Would Have Thought?

3 April 2017

Prince George of Great Britain will, in September, start at a school whose most important rule is ‘be kind’. What about your business?

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The Future of Your Business, One Hire at a Time

30 January 2017

Are you hiring? What are some of the questions you ask yourself before hiring starts? If you are like most of us, they will include: What’s the job? Who was in the job before? What skills and experience do we need? Where’s the previous ad? Let me suggest some others that should be asked and…

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Avoiding Marikana: Four Years On

29 August 2016

The Marikana massacre four years ago, was a watershed moment in South African labour relations. The Farlam Commission into the tragedy pointed out multiple failures on all sides. For employers, the failure of management on a number of levels makes for sober reading. However, it is tempting to heave a sigh of relief at their…

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Mandela Day 2016: An Inspiration for the Year Ahead

18 July 2016

Varsity College students were on the streets this morning collecting for the SPCA. Coffeeberry provided coffee for workers who are working on the wetlands/river system in the area. I spent time at Shuter and Shooter participating in their Mandela Day activities, which this year involved some introspection and the singing of the National Anthem –…

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Take Two in the Morning Before You Wake Up

29 March 2016

Instantaneous response; that’s what we have come to expect today. If Google takes more than a second to return its search results, we want to throw our computer out the window. And heaven help the car in front of us if they fail to respond to the changed traffic light before it happens. A friend…

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Abnormal: A sign for our times

3 February 2016

Imagine having to drive around with an ‘ABNORMAL’ sign stuck behind you. No doubt you can think of other drivers who ought to have such signs on their cars or taxis. I suspect that a lot of us walk around feeling as if we have an ‘Abnormal’ sign on our backs; that everyone around us…

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Three ways to increase certainty and control within chaos

25 January 2016

Following his book In Search Of Excellence, Tom Peters wrote another called Thriving on Chaos. It was a recognition that the environment in which a business operates and in which decisions have to be made is intrinsically chaotic, subject to constant change. Our 21st-century world is even more chaotic, and change is far more rapid…

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What matters: How to Make Your Business Fly

4 January 2016

What matters to you? What are you passionate about achieving in your business? What is it you want your employees to ‘get’ and to do better than anyone else? What is it you want your clients and customers to understand about you? What do you offer that is different from anyone else? What is really…

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VW and Discovery: Living Our Values

6 November 2015

I was invited to speak at the Pietermaritzburg Chamber of Business Breakfast Forum this week – always a pleasure. My inspiration came from David Grossman’s article last month on his Leader Communicator Blog: ‘HIT or MISS’IVE: Discovery Health CEO, Adrian Gore, Nails Post-VW Analysis for Employees’. Go and check it out. Better still, subscribe and receive his…

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