Call Us! 1-800-555-5555

Tragedy at work: Four steps to help your staff cope

28 November 2017

Shuter and Shooter Publishers, a special client of mine, experienced a tragedy last month when one of their long-serving and much-loved employees passed away. It was a humbling experience to join the company in a morning of grief and celebration. There were tears and laughter, as you would expect from colleagues who had spent a…

Read More...

Two Things to Establish at a Disciplinary Enquiry

16 November 2017

You have done your investigation (see ‘Seven Questions You Need to Ask Before a Disciplinary Enquiry’), collected the evidence, written out the allegations and issued the Notice of Enquiry. Now we just wait for the enquiry to happen, don’t we? Not quite. There are two things you will have to establish for the chairperson, or…

Read More...

Two of the biggest mistakes made when firing employees

6 July 2017

The following is an article I contributed to Formfactory, who asked various experts in labour relations and labour law, “What are the biggest mistakes employers make when firing employees?” Please add your ideas to the conversation below. Since employers lose some 60% of cases referred to the CCMA, serious mistakes are being made. Two of…

Read More...

Verbal, Written and Final Warnings: The How and the When

20 June 2017

Written warnings, final written warnings, verbal warnings (or ‘written verbal warnings’, whatever that might be) – how and when do you issue them and what do you do once you have issued them? The Labour Relations Act (LRA), Code of Good Practice: Dismissal (the Code) encourages ‘corrective or progressive discipline’ and states: ‘Efforts should be…

Read More...

Job Hunting 1: The First Rule

12 June 2017

What is important to you when you are job hunting? There are many articles that advise us, quite rightly, to look beyond the money and the position, and consider things like job satisfaction and emotional fit in the organisation. Is this where I want to work? Do I want to spend my days with these…

Read More...

Seven Questions You Need to Ask Before a Disciplinary Enquiry

6 June 2017

One of the problems managers have when it comes to difficult, ineffective, poor-performing employees, is our emotional state. By the time we decide we must act, either because the behaviour has been going on for so long or the incident is so serious, we are really angry and want nothing more than to chase the…

Read More...

The Future of Your Business, One Hire at a Time

30 January 2017

Are you hiring? What are some of the questions you ask yourself before hiring starts? If you are like most of us, they will include: What’s the job? Who was in the job before? What skills and experience do we need? Where’s the previous ad? Let me suggest some others that should be asked and…

Read More...

Sexual Harassment and Other Misconduct: Employer Risk

5 September 2016

Employers beware! The appointment and promotion of managers and supervisors is much more risky than you thought. Since no one is a perfect fit, we are used to assessing whether a candidate’s shortcomings can be dealt with through training and coaching. A lack of technical and people-management skills is the risk we know about. But…

Read More...

Changing Employee Benefits: Radical Steps Needed

12 August 2016

I’m taking a risk here. I’m likely to lose readers on this one either because the advice is so ridiculously obvious you’ll be bored or because it is so radical you’ll disown me. But humour me, please. It’s that important. Not many of us are brave or foolish enough to go about unilaterally changing contracts…

Read More...

Rugby Coaches and Acting Positions: Three Questions

15 April 2016

The ‘secret’ is out. Allister Coetzee has been appointed the new Springbok Rugby coach. Some say it is nine years late, and that he should have been given the job when the ‘poisoned chalice’ passed to the ‘quirky’ Pieter de Villiers. In spite of the delay, Coetzee appears upbeat and ready for the challenges that…

Read More...