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Warning

Mandela secrets and your business

It is frustrating that the government conspires to keep us in the dark about our Tata Madiba. They simply cannot bring themselves to trust us with information.

If that frustrates you, as a grown man or woman in charge of your own business, trust me, our employees are just as frustrated and insulted when we do not trust them with information about their company. What are your dreams, plans and fears? What keeps you up at night? Trust your employees with the information. They are not only your greatest asset, they are your best allies for the journey ahead. Share your secrets, grow your employees’ confidence and harness their insights.

(And Mr Mac Maharaj, if your father, wife, child was in hospital and the doctor shut himself off and gave you no news then, after your persistence said, “Well, I didn’t have any news. You don’t want to hear the same thing over and over, and I didn’t want to lie to you, so I had nothing say.” Believe me, you would have something to say.)

Ian Webster

From Methodist minister to Customer Relations manager in a computer bureau to HR Manager in a newspaper printing and publishing company. Now focussing on training and developing people, people-management consulting and writing and editing.

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