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What matters: How to Make Your Business Fly

4 January 2016

What matters to you? What are you passionate about achieving in your business? What is it you want your employees to ‘get’ and to do better than anyone else? What is it you want your clients and customers to understand about you? What do you offer that is different from anyone else? What is really…

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Workplace Teams: Sitting on Tractors to Nurture Trust

19 October 2015

More and more research confirms that it is not the technical skills of groups or even commitment to a shared purpose that make for an extraordinary team producing extraordinary results – it is the interpersonal relationships of the members that will either destroy the group or enable it to perform. Whether it is an ad…

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A bias towards action – Dan Rockwell

2 October 2015

Dan Rockwell, over at Leadership Freak, has an awesome leadership post today entitled, ‘One Sentence That Changed Everything’. Go and read it for yourself. He invites us to say to a new staff member (instead of rushing in to the nuts and bolts of what needs to be done) ‘I want this to be an…

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Bite-Sized Management Training

4 July 2015

Bite-Sized Management Is your management team on diet? Too busy for training but in need of an update on people -management issues? Contact Ian Webster at Simply Communicate for bite-sized input into your management meetings. Whether half an hour or an hour, once off, once a week or once a month, it’s up to you.…

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Truth, lies and the workplace

22 September 2014

If you are a fan of detective fiction, you will know that no one tells the truth, the whole truth and nothing but the truth. Unfortunately, that part isn’t fiction; it is true of people everywhere, including the workplace. Not many lie outright, but most people fudge the truth. They tell you what they think…

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Cooperation or confrontation – your choice

4 July 2014

It’s a sad fact of South African life that we don’t often applaud what Basic Education Minister, Angie Motshekga, says. However, speaking ahead of next month’s International Mathematics Olympiad, Motshekga said that the success of some rural schools over better funded urban schools ‘showed that leadership and management were more important in producing education results…

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How sick is your sick leave?

23 June 2014

Most managers have a love-hate relationship with sick leave. We want to be understanding and compassionate – after all, as employees will tell you, they don’t ask to be sick. On the other hand, sickness seldom strikes at a convenient time, and there is never any notice. The manager gets a phone call in the…

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Discipline and performance: seven questions for a manager

9 January 2014

When employees let you down, when they go against your explicit instructions or a known policy, when they fail to follow up with a customer or complete an urgent task, you are going to be angry. In a large organisation there are usually other managers to discuss the issues with, who may bring some perspective…

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Bite-sized people management 2: The process of counselling

12 August 2013

This is the second of a two-part Bite-Sized Management article on Counselling. “Bite-Sized” refers to brief, half- to one-hour discussions with busy managers reminding them of, or introducing, the basics of people management.The first article [see here] looked at the rationale behind and preparation for counselling. This article discusses the steps in the counselling process.…

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Bite-sized people management: Counselling for success

1 August 2013

“Bite-Sized People Management” refers to brief, half- to one-hour discussions with busy managers reminding them of, or introducing, the basics of people management. The following brief introduction to counselling is broken into two articles. The second will follow next week. This first article covers the rationale behind and preparation for counselling, while the second discusses…

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