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Managing discipline: a foreign country?

18 March 2013

Is the disciplinary process a foreign country for you? Owners and manager of small to medium-size organisations often keep away from discipline until an impossible employee needs to be fired. By then it’s far too late. Too much damage has been done. The employee has perhaps damaged relationships with clients, the manager has been driven…

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It’s not my fault: employees and managers missing each other

10 March 2013

 South Africans have a blind spot when it comes to understanding the difference between fault and responsibility. “It’s not my fault that my car’s brakes failed,” we say, and we think that’s the end of the story. If it’s not my fault, somehow I don’t have to take responsibility. I have found this to be…

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Entrepreneurs and lazy thinking

17 November 2012

I have heard it said by a CEO, as an excuse for his own attitude, that great entrepreneurs are lousy with people.  Steve Jobs comes to mind, and his name is often used by those who wish to justify their own disinterest in people management skills.  The reality is that such comments represent lazy thinking.…

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Employee Engagement: The Big Picture

11 November 2012

How engaged are your employees? Should you care?Melissa Raffoni, founder of CEO Consulting said, “A manager’s job is, quite simply, to motivate people toward achieving a common goal.” A manager’s job is not to manage work, but to manage people to work towards achieving company and departmental goals. What is the critical factor you have…

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