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Two Things to Establish at a Disciplinary Enquiry

16 November 2017

You have done your investigation (see ‘Seven Questions You Need to Ask Before a Disciplinary Enquiry’), collected the evidence, written out the allegations and issued the Notice of Enquiry. Now we just wait for the enquiry to happen, don’t we? Not quite. There are two things you will have to establish for the chairperson, or…

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Managing Problem Employees: It’s About Action not Rules

11 June 2015

The lively discussion around shared issues was as important as the planned input at the June Simply Communicate workshop on Managing Problem Employees. But perhaps the key learning of the day (although it seems so obvious that it’s hardly fair to call it a learning) is that people management is all about taking action. We can have the…

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Problem employees: finding the real problem

29 August 2014

At a recent workshop the issue of poor timekeeping was raised. To be more accurate, given the almost universal agreement, it fairly shouted for attention. Of course everyone wants the poor timekeeping, the absenteeism, the poor performance, the bad behaviour to stop. No question there. But the real question is whether we are willing and…

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Discipline and performance: seven questions for a manager

9 January 2014

When employees let you down, when they go against your explicit instructions or a known policy, when they fail to follow up with a customer or complete an urgent task, you are going to be angry. In a large organisation there are usually other managers to discuss the issues with, who may bring some perspective…

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