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Managing Problem Employees: It’s About Action not Rules

11 June 2015

The lively discussion around shared issues was as important as the planned input at the June Simply Communicate workshop on Managing Problem Employees. But perhaps the key learning of the day (although it seems so obvious that it’s hardly fair to call it a learning) is that people management is all about taking action. We can have the…

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Problem employees: finding the real problem

29 August 2014

At a recent workshop the issue of poor timekeeping was raised. To be more accurate, given the almost universal agreement, it fairly shouted for attention. Of course everyone wants the poor timekeeping, the absenteeism, the poor performance, the bad behaviour to stop. No question there. But the real question is whether we are willing and…

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Discipline and performance: seven questions for a manager

9 January 2014

When employees let you down, when they go against your explicit instructions or a known policy, when they fail to follow up with a customer or complete an urgent task, you are going to be angry. In a large organisation there are usually other managers to discuss the issues with, who may bring some perspective…

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Bite-sized people management 2: The process of counselling

12 August 2013

This is the second of a two-part Bite-Sized Management article on Counselling. “Bite-Sized” refers to brief, half- to one-hour discussions with busy managers reminding them of, or introducing, the basics of people management.The first article [see here] looked at the rationale behind and preparation for counselling. This article discusses the steps in the counselling process.…

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Bite-sized people management: Counselling for success

1 August 2013

“Bite-Sized People Management” refers to brief, half- to one-hour discussions with busy managers reminding them of, or introducing, the basics of people management. The following brief introduction to counselling is broken into two articles. The second will follow next week. This first article covers the rationale behind and preparation for counselling, while the second discusses…

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