Simply Communicate

Out and about with Simply Communicate

29 May 2018

Mistakes well handled

23 November 2018

People talk about our mistakes, and especially about how we made them feel. Hire people who will make your customers feel great, even after mistakes are made

Getting it right: A hospital experience

8 November 2018

We can’t force employees to go the extra mile; we have to create an environment that makes them want to. If we don’t, they won’t shine and nor will our business

Cann-a-bus be taken to work?

5 November 2018

If cannabis is legal, is the employer powerless to do anything to monitor or restrict its use in the workplace?

Change is constant they say. We often assume employees realise this and should be ready for any changes thrown at them. But employees are not averse to change itself but to how change affects them on a personal, every-day level: changing my lunch hour, not being able to get stationery. We think resistance to change…

Hospitals: Patient or Customer?

24 October 2018

In hospitals, customers are disguised as patients, and customer service might slip.
The rest of us have no such excuse. What are you doing to provide better than normal service?

Making Strategic Planning Work (a half/day workshop)

14 September 2018

Strategic planning isn’t difficult, but most of the time, we fail to implement.
There is a way. This workshop will help you and your team make it work.