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Customer Service Workshop

Customer Service Workshop

20 March 2019

A Simply Communicate Customer Service workshop at the PMB Chamber of Buisness. Empower your employees to focus on what matters every day for each customer.

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Management Training: A great opportunity

14 March 2019

CBM Training’s Management and Leadership Programme, Durban 9 & 10 April 2019

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Training supervisors at Afrimat

Supervisors: The vulnerable leaders

13 March 2019

First-line managers are vulnerable leaders. They need training and mentoring, but seldom get enough. Moving from being one of ‘us’ to one of ‘them’ is a lonely leap.

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Violence and bullying: Three steps to an alternative

1 March 2019

Bullying managers get the timid running about doing as they are told. But creativity, enthusiasm, engagement are suppressed. There’s another way.

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Leadership and results: Striving to sustain

28 February 2019

Results matter but we achieve those results through the people we hire and the way we manage them. How have you done? How can Simply Communicate help you?

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Negotiation: What President Trump’s wall can teach us

21 February 2019

When it’s all about our position, what we want, negotiation deadlocks, The real question is: What matters to each party, and how can we get there?

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Home Affairs Cell Phone screenshot

Cell phones and front-line staff: What can be done?

16 February 2019

What policies will improve service in your organisation (including use of cellphones), explain to staff, and explain why they matter, then implement.

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Letter of thanks

1 February 2019

Our website is currently undergoing a much needed update, thank you for your patience.

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Public holidays 2019 and your business

29 January 2019

Be aware of how the 2019 public holidays will affect your business

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BizLink PCB Nov 2015

A workshop to help you with HR stuff

28 January 2019

An HR workshop for newbies: ‘HR Department of One’ on Wednesday 13 February 2019 from 08h30–12h30 at the Pietermaritzburg Chamber of Business

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