Communication

Is it Spring in your business? Celebrating small victories

By Ian Webster / 6 October 2020 /

This side of Covid-19, the pressure is on to perform. But pressure cannot be maintained forever. Stop to celebrate small victories with your team

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Retrenchment in a time of crisis: It’s all about relationships

By Ian Webster / 21 August 2020 /

Isn’t retrenchment complicated and time-consuming? Yes, it takes time, but it’s not complicated. Make communication part of your organisation’s DNA

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Three steps towards managing remote performance

By Ian Webster / 12 August 2020 /

Managing performance is as important as ever, just much more difficult. Three steps to keep staff motivated and get the results you need.

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Three skills to negotiate change in a Covid-19 world

By Ian Webster / 29 June 2020 /

Successful change requires changing human behaviour not just systems. Explore three skills that encourage changes in behaviour and will make your changes stick

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Playing fair: Two rules for returning employees

By Ian Webster / 28 April 2020 /

Having only a third of your workforce back at a time will take some creative planning, but labour-law principles still apply. Here are two fundamentals

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Growing leaders one question at a time

By Ian Webster / 23 April 2020 /

Power is about what we can control; Leadership is about what we can unleash. Why taking control doesn’t work

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Coping with ‘noise’ when working from home

By Ian Webster / 15 April 2020 /

Information ‘noise’ is relentless during Covid-19. Everyone has something to say everywhere. Here’s how to fightback and set your routines.

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Misprints: Three things employees need when they fail

By Ian Webster / 3 April 2020 /

A printing failure. Do we focus on the failure or on encouragement? Three things employees (and others) need when they fail

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Demonstrating social distancing

Thoughts about Covid-19 lockdown & three things to do

By Ian Webster / 26 March 2020 /

‘See you in three weeks’ has never seemed so serious. What’s different with the Covid-19 lockdown? Anticipation and expectation. Three things to do

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Do you Christmas? Religious festivals and the workplace

By Ian Webster / 24 December 2019 /

Our many religious festivals are signs of our differences. When we celebrate our differences, we learn to engage with new ideas and our customers notice

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