Customer Service | Simply Communicate

A Managing Change workshop for your organisation

15 July 2019

Next week at the Pietermaritzburg Chamber of Business Book now. Don’t miss out.

The Pope’s thumb: Perspectives on management

9 May 2019

Employees don’t always see what we see (Sasha Obama noticed the Pope’s thumb). Seek out their perspective. What do they see? What questions are they asking?

Four steps to diversity: A mother’s challenge

3 May 2019

‘She is everything a mother would want for her son. She only prays differently. I will just learn how to pray like that.’ A mother’s four lessons in diversity

A Managing Discipline workshop

26 April 2019

Book now for Simply Communicate’s workshop on Managing Discipline in the workplace: 15 May 2019, Pietermaritzburg Chamber of Business

A Planning Day with The Green Network

26 March 2019

A Planning Day with The Green Network: some pictures

Beyond planning: Bringing everyone on board

26 March 2019

We often fail to apply our mission statements and goals to individuals and teams: how do I in this team, in this position, contribute to these goals.

Customer Service Workshop

20 March 2019

A Simply Communicate Customer Service workshop at the PMB Chamber of Buisness. Empower your employees to focus on what matters every day for each customer.

Management Training: A great opportunity

14 March 2019

CBM Training’s Management and Leadership Programme, Durban 9 & 10 April 2019

Supervisors: The vulnerable leaders

13 March 2019

First-line managers are vulnerable leaders. They need training and mentoring, but seldom get enough. Moving from being one of ‘us’ to one of ‘them’ is a lonely leap.

Violence and bullying: Three steps to an alternative

1 March 2019

Bullying managers get the timid running about doing as they are told. But creativity, enthusiasm, engagement are suppressed. There’s another way.