Talks and Workshops
Beyond Service to Customer satisfaction. Service is what we do. Satisfaction is what the customer experiences. Learning to make the difference
Read MoreA Critical Thinking and Problem Solving workshop for you and your team at the Pietermaritzburg & Midlands Chamber of Business, with Ian Webster
Read MoreA workshop in Pietermaritzburg for new managers and supervisors. Join us to brush up your people-management skills.
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Three things managers can do to relieve stress and empower employees in times of chaos and uncertainty. A video for you and your management team.
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Successful change requires changing human behaviour not just systems. Explore three skills that encourage changes in behaviour and will make your changes stick
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Three simple steps to begin your Emotional Intelligence journey — a FREE video for your team
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A brief video with two simple ideas to help revolutionise recruitment and hiring in your organisation
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A 30-minute toolbox talk on hiring
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It is always a privilege to lead a workshop for the Pietermaritzburg and Midlands Chamber of Business. This week it was a half-day workshop on Human Resource Management (HRM). The subject of HRM is broad, complex and, some would say, messy. In many smaller companies it is the Admin or Finance Manager, the Marketing or…
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Are we questioning others and not ourselves. It won’t happen by accident. How do you encourage questions and discussion?
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