It was great to be asked to speak at the Pietermaritzburg & Midlands Chamber of Business (PMCB) BizLink Network on 4 February. I gave a 30-minute toolbox talk (what I call bite-sized management) on the subject of successful hiring.
Sam Walton said:
‘The most important decision managers make is who they allow in the door.’
And HBR research shows 80 percent of staff turnover is caused by bad hiring decisions. Yet, when an employee is dismissed for poor performance or incapacity, how many of us admit to having made a bad hiring decision?
Our usual response is to blame the employee: ‘The employee lied, manipulated the interview, inflated their experience.’
All of which may be true, but the there will be those in the next lot of interviews who will do the same thing. Will we catch them? If we don’t take responsibility for having being hoodwinked, we will never improve our skills.
Call Ian for a 30-minute in-house toolbox talk. Ian charges a flat rate for as many staff as you would like to bring (or bring a group of small businesses together).
Subjects include Communication, Customer Service, Hiring, Managing Discipline and Strategic Planning.
Simply Communicate morning workshops coming up at the PMCB:
Wednesday 18/03/2020 Managing change
Thursday 14/05/2020 Analytical thinking & problem solving
Use the contact page or email firstname.lastname@example.org