Leadership and results: Striving to sustain

Matric Results

Results matter, whether Matric (school) or business results.

What do you measure? Sales, profit, budget controls, ROI, share price …? How did you do in 2018?

Results matter. But if we want to sustain what we have achieved, we must know how we got there. Because the controls and processes we put in place along the way and, more particularly, the people we hired and how we led them, will determine whether our results are sustainable.

Who did you hire last year? How did you integrate them into the organisation and their job? Do they know what it’s all about? If we asked them, would they say, ‘It’s just a job’ or ‘I’m under great leadership, and I know where I’m going’?

What do you need to do differently this year to engage your staff, new and old.

How well do you cope with recruiting and onboarding, managing discipline and encouraging performance, skills development and Employment Equity?

It’s not complicated, but Simply Communicate can help if you need it. Comment below, or contact us via the contact page here

Check out these upcoming Simply Communicate workshops at the Pietermaritzburg Chamber of Business. If you are in the KZN Midlands area, join us or bring your team along:

Supervisory Skills                                      7 March 2019
Any first-line manager knows the struggle of leaving the ‘us’ of the team to join the ‘them’ of management. Learn how to handle the transition, manage discipline and performance and motivate your team to greatness.

Customer Service                                      3 April 2019
It’s the little things, done relentlessly, every day that will make your company great. Empower your employees to focus on what matters for every customer.

To book, or to discuss in-house workshops, email ian@simplycommunicate.co.za

Cost per workshop: R730pp; R685pp for 3+ delegates;/ NPOs R645pp

Ian Webster

From Methodist minister to Customer Relations manager in a computer bureau to HR Manager in a newspaper printing and publishing company. Now focussing on training and developing people, people-management consulting and writing and editing.

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