Three skills to negotiate change in a Covid-19 world
Successful change requires changing human behaviour not just systems. Explore three skills that encourage changes in behaviour and will make your changes stick
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Three steps towards Emotional Competence — a free video
Three simple steps to begin your Emotional Intelligence journey — a FREE video for your team
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Washing windows for better customer experience
How do your customers see you (can they)? Do your windows (access points) attract visitors and encourage interaction?
And how do your staff view the world?
Bad hiring decisions? Who, me? A free video
A brief video with two simple ideas to help revolutionise recruitment and hiring in your organisation
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Playing fair: Two rules for returning employees
Having only a third of your workforce back at a time will take some creative planning, but labour-law principles still apply. Here are two fundamentals
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Growing leaders one question at a time
Power is about what we can control; Leadership is about what we can unleash. Why taking control doesn’t work
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Coping with ‘noise’ when working from home
Information ‘noise’ is relentless during Covid-19. Everyone has something to say everywhere. Here’s how to fightback and set your routines.
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Innovation within restrictions: Thinking inside the box
If we only focus on restrictions, we will not innovate. Release creativity by thinking INSIDE the box. Let restrictions guide you to a new ‘how’
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Misprints: Three things employees need when they fail
A printing failure. Do we focus on the failure or on encouragement? Three things employees (and others) need when they fail
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Employee contracts and Covid-19: Three ideas
Not having employee contracts complicates Covid-19 decisions. Three things to think about
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