How to encourage perseverance through praise
Praise people for their achievements and the processes they use – their hard work and strategies – rather than their intelligence, talents or good looks
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Success and failure: Lessons from a four-year-old
‘What you accomplish will never matter so much as where you fail.’
Focussing on failure demotivates and discourages. Celebrate small wins as they occur
Three essential skills for leaders
Technical skills are important, but ‘soft’ skills are essential in a world that increasingly relies on cooperation rather than confrontation.
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Lessons from a cash-in-transit heist
Zimbabwe’s cash-in-transit driver picked up 6 passengers! Guess what happened next. Having rules and talking about rules are very different things.
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2021: Mutate or stay the same?
What will you change in 2021? Take time to reflect on your connections, your meetings and the questions you ask
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MacDonald’s teeth and the limbic lag: Rewiring an employee’s brain
Habits don’t change because we say they must (ask MacDonald’s). Brains must be rewired. Engage your employees’ limbic systems and literally change their minds
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A four-day work week? Why not?
A four-day working week is perfectly possible if we manage output instead of time spent. But what does output look like?
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Reconnecting the disconnected: Three choices
This is a unique time of interconnectedness, yet, we are living in a time of profound disconnect. Make connection intentional through these three choices
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Truth and Lies: It’s empathy that communicates
How can the president of one of the most powerful nations on earth tell some 20,000 lies and still grow his support? Three questions to engage your team
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Three questions to help your team become more productive
Productivity is not an accident; it emerges from a commitment to planning and effort. Here are three questions to help engage your team on the journey
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