Aristotle's quote on anger management

Three steps towards Emotional Competence — a free video

2 June 2020

Three simple steps to begin your Emotional Intelligence journey — a FREE video for your team

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Washing windows for better customer experience

20 May 2020

How do your customers see you (can they)? Do your windows (access points) attract visitors and encourage interaction?
And how do your staff view the world?

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Bad hiring decisions? Who, me? A free video

19 May 2020

A brief video with two simple ideas to help revolutionise recruitment and hiring in your organisation

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Playing fair: Two rules for returning employees

28 April 2020

Having only a third of your workforce back at a time will take some creative planning, but labour-law principles still apply. Here are two fundamentals

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Growing leaders one question at a time

23 April 2020

Power is about what we can control; Leadership is about what we can unleash. Why taking control doesn’t work

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Coping with ‘noise’ when working from home

15 April 2020

Information ‘noise’ is relentless during Covid-19. Everyone has something to say everywhere. Here’s how to fightback and set your routines.

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Innovation within restrictions: Thinking inside the box

7 April 2020

If we only focus on restrictions, we will not innovate. Release creativity by thinking INSIDE the box. Let restrictions guide you to a new ‘how’

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Misprints: Three things employees need when they fail

3 April 2020

A printing failure. Do we focus on the failure or on encouragement? Three things employees (and others) need when they fail

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Employee contracts and Covid-19: Three ideas

1 April 2020

Not having employee contracts complicates Covid-19 decisions. Three things to think about

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Demonstrating social distancing

Thoughts about Covid-19 lockdown & three things to do

26 March 2020

‘See you in three weeks’ has never seemed so serious. What’s different with the Covid-19 lockdown? Anticipation and expectation. Three things to do

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