Three essential skills for leaders

27 January 2021

Technical skills are important, but ‘soft’ skills are essential in a world that increasingly relies on cooperation rather than confrontation.

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Lessons from a cash-in-transit heist

20 January 2021

Zimbabwe’s cash-in-transit driver picked up 6 passengers! Guess what happened next. Having rules and talking about rules are very different things.

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2021: Mutate or stay the same?

13 January 2021

What will you change in 2021? Take time to reflect on your connections, your meetings and the questions you ask

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MacDonald’s teeth and the limbic lag: Rewiring an employee’s brain

15 December 2020

Habits don’t change because we say they must (ask MacDonald’s). Brains must be rewired. Engage your employees’ limbic systems and literally change their minds

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A four-day work week? Why not?

2 December 2020

A four-day working week is perfectly possible if we manage output instead of time spent. But what does output look like?

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Reconnecting the disconnected: Three choices

26 November 2020

This is a unique time of interconnectedness, yet, we are living in a time of profound disconnect. Make connection intentional through these three choices

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Truth and Lies: It’s empathy that communicates

17 November 2020

How can the president of one of the most powerful nations on earth tell some 20,000 lies and still grow his support? Three questions to engage your team

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Three questions to help your team become more productive

10 November 2020

Productivity is not an accident; it emerges from a commitment to planning and effort. Here are three questions to help engage your team on the journey

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Employment contracts: Welcome don’t overwhelm

3 November 2020

Our detailed, legalistic contracts suggest we don’t trust you, and you probably shouldn’t trust us. Learn to write contracts that welcome new employees

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Supervisors: Don’t throw them in the deep end

27 October 2020

The most difficult promotion is from team member to team leader or supervisor. Give your supervisors and managers the training and support they need

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