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Bite-Sized Management Is your management team on diet? Too busy for training but in need of an update on people -management issues? Contact Ian Webster at Simply Communicate for bite-sized input …
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At a recent workshop the issue of poor timekeeping was raised. To be more accurate, given the almost universal agreement, it fairly shouted for attention. Of course everyone wants the poor …
Continue Reading about Problem employees: finding the real problem →
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For those of you who are members of the Pietermaritzburg Chamber of Business, I will be giving what I call a "Bite-sized Management" talk (a condensed workshop of about 40 minutes) next Thursday, 1 …
Continue Reading about Discussion: Counselling for success →
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Is the disciplinary process a foreign country for you? Owners and manager of small to medium-size organisations often keep away from discipline until an impossible employee needs to be fired. By then …
Continue Reading about Managing discipline: a foreign country? →
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Hiring is about getting people who will dream your dream and carry your legacy.
Getting the right people is too important to leave to chance.
Discover how to improve your hiring skills and increase your chance of getting it right.
Hiring is about getting people who will dream your dream and carry your legacy.
Getting the right people is too important to leave to chance.
Discover how to improve your hiring skills and increase your chance of getting it right.
Who manages the points of contact with your customers? What is your customer-experience map? How does social media affect your customer relations? Whether you are a multinational or a one-person operation, ensure that every interaction with your customers is so tasty, they want to come back and bring their friends