Simply Communicate
People-management Solutions
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One of the trends in customer service to which the gurus are pointing is an employee-first, rather than a customer-first approach. Ivana Taylor from DIY Marketers writes, “It looks like the tide is …
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Hiring is about getting people who will dream your dream and carry your legacy.
Getting the right people is too important to leave to chance.
Discover how to improve your hiring skills and increase your chance of getting it right.
Hiring is about getting people who will dream your dream and carry your legacy.
Getting the right people is too important to leave to chance.
Discover how to improve your hiring skills and increase your chance of getting it right.
Who manages the points of contact with your customers? What is your customer-experience map? How does social media affect your customer relations? Whether you are a multinational or a one-person operation, ensure that every interaction with your customers is so tasty, they want to come back and bring their friends