Are your employees meeting your standards? What can you expect of them? How do you set standards and targets? How can you hold employees to your requirements? Can you dismiss …
Continue Reading about Performance Management: A Morning Workshop →
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Are your employees meeting your standards? What can you expect of them? How do you set standards and targets? How can you hold employees to your requirements? Can you dismiss …
Continue Reading about Performance Management: A Morning Workshop →
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Written warnings, final written warnings, verbal warnings (or ‘written verbal warnings’, whatever that might be) – how and when do you issue them and what do you do once you have issued them? The …
Continue Reading about Verbal, Written and Final Warnings: The How and the When →
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The lively discussion around shared issues was as important as the planned input at the June Simply Communicate workshop on Managing Problem Employees. But perhaps the key learning of the day …
Continue Reading about Managing Problem Employees: It’s About Action not Rules →
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Hiring is about getting people who will dream your dream and carry your legacy.
Getting the right people is too important to leave to chance.
Discover how to improve your hiring skills and increase your chance of getting it right.
Hiring is about getting people who will dream your dream and carry your legacy.
Getting the right people is too important to leave to chance.
Discover how to improve your hiring skills and increase your chance of getting it right.
Who manages the points of contact with your customers? What is your customer-experience map? How does social media affect your customer relations? Whether you are a multinational or a one-person operation, ensure that every interaction with your customers is so tasty, they want to come back and bring their friends