Smoking & Employment Equity targets: Policing vs managing
Policing is easier than managing. Poor managers set rules that are easy to police. Good managers work with the strengths and challenges of individuals.
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Retrenchment in a time of crisis: It’s all about relationships
Isn’t retrenchment complicated and time-consuming? Yes, it takes time, but it’s not complicated. Make communication part of your organisation’s DNA
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Three steps towards managing remote performance
Managing performance is as important as ever, just much more difficult. Three steps to keep staff motivated and get the results you need.
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Addressing racism: It starts with listening
If we want to engage over racism or gender-based violence, listening comes first. We might find our organisation isn’t what we think it is
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Your team needs you: Encouraging the ‘work at homes’
We each have our own challenges. And personal and work are much more intertwined than at the office. What are you doing to engage your team?
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Three steps for managing stress in chaos and uncertainty
Three things managers can do to relieve stress and empower employees in times of chaos and uncertainty. A video for you and your management team.
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Three skills to negotiate change in a Covid-19 world
Successful change requires changing human behaviour not just systems. Explore three skills that encourage changes in behaviour and will make your changes stick
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Three steps towards Emotional Competence — a free video
Three simple steps to begin your Emotional Intelligence journey — a FREE video for your team
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Washing windows for better customer experience
How do your customers see you (can they)? Do your windows (access points) attract visitors and encourage interaction?
And how do your staff view the world?
Bad hiring decisions? Who, me? A free video
A brief video with two simple ideas to help revolutionise recruitment and hiring in your organisation
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