The Future of Your Business, One Hire at a Time

Are you hiring?
What are some of the questions you ask yourself before hiring starts?
If you are like most of us, they will include:

  • What’s the job?
  • Who was in the job before?
  • What skills and experience do we need?
  • Where’s the previous ad?

Let me suggest some others that should be asked and answered before any hiring takes place?

  • What are the values you live and work by?
  • What are the principles that underpin your business?
  • What is critical to your organisation’s survival?

If any of your hiring managers do not understand these questions, they should not be hiring for you. If these questions are not at the heart of the hiring process, the future of the organisation is at stake. It’s that serious.

If customer service is critical for your organisation, why hire ‘the best’ engineer who has no social skills? ‘Oh, he’ll soon get our customer service model.’
No, he won’t.
If you have the discussion later (most of us don’t), he will say, ‘You hired me for my skills, not to be nice to customers.’
And he’d be right, however foolish that is.
This is not about hiring poor engineers. It’s about getting great engineers, but ensuring they also share your values.

Why would a Christian school, or any faith-based organisation that distinguishes itself by its faith, hire teachers who do not have a deep desire to further the values of that faith.
‘But this is the best maths teacher around.’

Yes, but ask yourself, do I want to produce a generation of maths wizards or young adults steeped in the values of the faith and its life application – oh, and who are also great at maths?

Only you can answer these questions. But make sure you ask and answer them before you start hiring. Otherwise, very soon, you will wake up to an organisation that has changed fundamentally, and you didn’t notice.

Join me at my Simply Communicate Hiring Workshop on Wednesday, 23 February at the Pietermaritzburg Chamber of Business for a morning workshop where we will discuss these issues and help make hiring a more intentional process for your business.

Contact Ian Webster at
Or start a discussion below.

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Ian Webster

From Methodist minister to Customer Relations manager in a computer bureau to HR Manager in a newspaper printing and publishing company. Now focussing on training and developing people and HR & people-management consulting.

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